Connex Systems' continuous monitoring and proactive support model provides a seamless integration between your office and IT environment, driving device uptime and output quality. Proactive break-fix services reduce calls to the service desk and free your IT staff and employees from the support process so they can focus on their core business. Real-time alert and response processes maximize the productivity of your contracted document output devices—and the people who use them.
Our Standard Level of Service includes:
- Automated supply ordering
- No need to maintain extensive inventory
- Automated service dispatch
- One invoice for all printers under the program
- Meter pooling for like machines
- On-site service by Xerox trained technicians
- Single Vendor single point of contact
- Xerox Total Satisfaction Guarantee
Non-managed supplies stop business activity in its tracks, requiring valuable team time to reorder and resolve.
More on the Connex Methodology
Check out these pages for more details on the Connex Methodology:
Learn about our analytics-based approach to assessing your current document workflows, operating costs and more.
Learn how we align all of your solutions for greater and continuous productivity.
By partnering with industry leaders like Cisco and McAfee, we can protect your systems and documents from unwanted access and theft. Find out more here.
Get details on how we can make your systems function better as a whole. We can help you connect everything on your network with minimal inconvenience.
Through free apps and industry-specific solutions, we can help you streamline your in-house and remote workflows. Learn more here.
Discover how Connex Systems can increase your productivity through automated supply ordering and service dispatch.
To discuss how we can help manage your processes, contact us.