Manage

Connex Methodology - Manage

Manage

Connex Systems 6 Part MethodologyConnex Systems' continuous monitoring and proactive support model provides a seamless integration between your office and IT environment, driving device uptime and output quality. Proactive break-fix services reduce calls to the service desk and free your IT staff and employees from the support process so they can focus on their core business. Real-time alert and response processes maximize the productivity of your contracted document output devices—and the people who use them.

Our Standard Level of Service includes:

  • Automated supply ordering
  • No need to maintain extensive inventory
  • Automated service dispatch
  • One invoice for all printers under the program
  • Meter pooling for like machines
  • On-site service by Xerox trained technicians
  • Single Vendor single point of contact
  • Xerox Total Satisfaction Guarantee

Non-managed supplies stop business activity in its tracks, requiring valuable team time to reorder and resolve.

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Printer requires supplies.
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Team member discovers problem, probably because they cannot print.
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Individual supplies part numbers are manually ordered with a PO.
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Your supplier processes and dispatches order, one to one basis, regardless of stock available onsite.
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Ordered supplies are received.

More on the Connex Methodology

Check out these pages for more details on the Connex Methodology:

1. Assess

Learn about our analytics-based approach to assessing your current document workflows, operating costs and more.

2. Optimize

Learn how we align all of your solutions for greater and continuous productivity.

3. Secure

By partnering with industry leaders like Cisco and McAfee, we can protect your systems and documents from unwanted access and theft. Find out more here.

4. Integrate

Get details on how we can make your systems function better as a whole. We can help you connect everything on your network with minimal inconvenience.

5. Automate & Simplify

Through free apps and industry-specific solutions, we can help you streamline your in-house and remote workflows. Learn more here.

6. Manage

Discover how Connex Systems can increase your productivity through automated supply ordering and service dispatch.


To discuss how we can help manage your processes, contact us.